Local to H & H Creations? Save on shipping and pick up your order directly from us!
We offer local order pickup and in-store visits by appointment only at our Jasper, Georgia location. Appointments allow us to make sure your order is ready and that a team member is available to assist you when you arrive.
Local Pickup Location
H & H Creations
225 H Mullins Ct
Jasper, GA 30143
Please note: Local pickup and store visits are available by appointment only. We may not be available to assist walk-in customers without a scheduled appointment.
How Local Pickup Works
1. Place Your Order
Select Local Pickup as your delivery option during checkout when available.
2. Wait for Your Ready-for-Pickup Notification
Please do not schedule your pickup based on the estimated product processing time alone.
Once your order is complete and ready for pickup, you will receive an email with instructions for scheduling your pickup appointment.
3. Schedule Your Appointment
Use the scheduling link provided to select an available pickup time.
Appointments must be scheduled at least 24 hours in advance.
Same-day appointments are not available.
4. Pick Up Your Order
Arrive during your scheduled appointment time and we'll have your order ready for you.
Pickup & Store Visit Hours
Appointments are currently available during the following times:
Tuesday: 9:00 AM – 1:00 PM
Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 1:00 PM & 4:30 PM – 6:30 PM
Every 3rd Saturday: 9:00 AM – 1:00 PM
Availability may vary due to holidays, production schedules, special events, or other circumstances.
Appointment Requirements
All local pickups and store visits are by appointment only.
Please keep the following in mind:
-
Appointments must be scheduled at least 24 hours in advance.
- Same-day appointments are not available.
- Please wait until you receive notification that your order is ready before scheduling your pickup.
- Arriving without an appointment does not guarantee that someone will be available to assist you.
- Pickup appointments are intended for orders that have already been completed and marked ready for pickup.
Rescheduling or Canceling Your Appointment
Plans change—we understand.
Your appointment can be rescheduled or canceled through your confirmation email up to 4 hours before your scheduled appointment time.
If you are unable to make your appointment, please reschedule or cancel as soon as possible so the appointment time can be made available to another customer.
Order Processing Times
Choosing Local Pickup does not change the processing or production time for your order.
Orders are prepared according to our current fulfillment schedule. DecoCraft, custom-printed products, made-to-order products, and other specialty items may require additional production time.
Please refer to the announcement banner at the top of our website and applicable product listings for current fulfillment information.
You will receive an email when your order is ready for pickup.
Picking Up Multiple Orders
If you have more than one order waiting for pickup, please provide all applicable order numbers when scheduling your appointment.
Whenever possible, we'll have all of your completed orders ready for you at the same time.
Please remember that an order must be marked ready for pickup before it can be included with your appointment.
Someone Else Picking Up Your Order
If someone other than the person who placed the order will be picking it up, please provide them with your:
- Name
- Order number
- Pickup confirmation
We may ask for this information before releasing the order.
Store Visits
Want to browse our products, see materials in person, or talk with us about available options?
We also offer store visits by appointment during our available appointment hours.
Store visits are a great opportunity to:
- Browse available materials
- See products in person
- Compare material options
- Discuss your project or material needs
- Ask questions before placing an order
Please schedule a Store Visit before arriving so we can make sure someone is available to assist you.
Walk-In Customers
Because H & H Creations is also an active production facility, we cannot guarantee that someone will be available to assist customers who arrive without an appointment.
Please schedule an appointment before visiting.
This allows our team to maintain our production schedule while giving you the time and attention you need during your visit.
Need to Change Your Order?
If you need to add items, change products, or make another adjustment to an existing order, please contact us before your order has been completed.
Do not wait until your pickup appointment to request order changes.
Once an order has entered production or has been completed, certain changes may no longer be possible.
Please review our Order Changes & Cancellations Policy for additional information.
Returns During Local Pickup
If you need to return an item from a previous order, please contact us and receive return authorization before bringing the merchandise to your pickup appointment.
Please review our Returns & Exchanges Policy for eligibility, restocking fees, and other return requirements.
Questions About Local Pickup?
If you have questions about an order that is waiting for pickup or need assistance scheduling your appointment, please contact us.
Email: contact@myhhcreations.com
Please include your order number when contacting us about an existing order.
Ready to Visit?
SCHEDULE A STORE VISIT OR ORDER PICKUP
